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Relationship Officer

Date Posted: Jul 24, 2025
Monthly: Rp 20500 - Rp 26000

Job Detail

  • location_on
    Location Hassan, Karnataka, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift: Full-time
  • analytics
    Career Level: Entry Level
  • group
    Positions: 2
  • calendar_view_day
    Experience: Fresh
  • male
    Gender: No Preference
  • school
    Degree: Intermediate/A-Level
  • calendar_month
    Apply Before: Jan 01, 2026

Job Description

Job Purpose:
To acquire, manage, and nurture client relationships while promoting microfinance products
(loans, savings, insurance) to underserved segments. Responsible for portfolio quality, client
education, and achieving business targets.
Key Responsibilities:
1. Client Acquisition & Relationship Management
o Identify and onboard new clients (individuals/SHGs) through field visits.
o Conduct door-to-door marketing of microfinance products.
o Build trust with clients and address queries regarding loans/repayments.
2. Loan Processing & Documentation
o Collect and verify KYC documents (Aadhaar, PAN, income proof).
o Screen applicants, assess creditworthiness, and recommend loan approvals.
o Ensure accurate data entry in the MFI’s core banking system.
3. Portfolio Monitoring
o Track repayments, follow up on defaults, and maintain <5% PAR (Portfolio at
Risk).
o Conduct weekly/monthly group meetings for collections and financial literacy.
4. Compliance & Reporting
o Adhere to RBI/NBFC-MFI regulations (fair practices, pricing caps).
o Submit daily reports on disbursements, collections, and client feedback.
5. Cross-selling & Financial Literacy
o Promote insurance, savings, and other microfinance products.
o Educate clients on loan terms, interest rates, and repayment discipline.
Qualifications & Skills:
• Education: PUC / ITI/ Graduate (Any stream.
• Experience: Fresher / 1 years in microfinance, banking, or field sales.
• Skills:
o Fluency in local language + basic English.
o Strong negotiation and interpersonal skills.
o Two-wheeler license (for field travel).

Benefits

Benefits:

*Attractive Salary 20800 To 23000 * Free Accommodation + 100% Collection Incentive 4000 Fixed * Separate Collection + Business Incentive Up To - 5000 to 10000 * Travel Allowances (Petrol) - 4000 Fixed * Referral Incentive 2000 Rs Fixed * PF, ESI and Gratuity Allowances and Term insurance and Accidental insurance*

*Good knowledge of member services and proficiency in the Kannada language (regional language)*

*Willing to travel 20-30 km per day, if required*

Skills Required

Company Overview

Mandya, Karnataka, India

Our clients comprise mainly of women living in rural and semi-urban areas. Our focus is reaching out to unbanked and providing financial services to women entrepreneurs belonging to the economically and socially deprived section of the society. O... Read More

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